Delivery Information

Our products are made with quality steel that is generally thicker than your average hardware store fire pit. We expect that you will get many years of use from your fire pit. Black fire pits may need a re-fresh after a few years, which we can do for you at our Brisbane workshop (POA). Alternatively, we can send you a paint – patch kit.

Yes! Send us an email and we can work with you to deliver the product of your dreams.

Ember has created fire kitchens for upscale restaurants, food truck connoisseurs, party caterers and everything in between. By working closely with chefs and business owners, we have a wealth of experience in creating bespoke, long lasting kitchens that also offer a theatrical element for your customers.

Corten steel products will arrive brand new (grey) and will build rust over time. Pre-weathering is available, please contact us to advise.

While we do not offer refunds for change of mind, our priority is always customer satisfaction. You can return your unused fire pit to our Brisbane showroom, and we will do our best to find you a product better suited to your needs.

We ship Australia wide using a variety of quality carriers. We can source shipping to your closest depot (most economical) or straight to your door. Ember Industries items come fully welded and are either wrapped to a pallet, or boxed in timber – no flat packs!

Contact us for a shipping quote, pick up from our showroom or take advantage of our $60 flat rate shipping for Brisbane, Sunshine Coast or The Gold Coast regions.


  • Ember Industries fire pits are for outdoor use only.
  • Do not use flammable liquids for lighting or re-igniting your fire.
  • Do not use when windy.
  • Your fire pit must be on a flat surface when in use.
  • Do not leave burning flames or embers unattended.
  • We do not recommend using your fire pit on a timber or combustible surface.
  • Keep children and animals away from the unit when in use.
  • Caution: your fire pit will remain hot for some time after your fire has diminished. Handle with care.
  • Keeping your firepit out of the weather when not in use will extend the longevity.
  • Excessively large fires or burning rubbish in your fire pit is not recommended.
  • Remove cooled ash after use.
  • Paint fade is normal. If your fire pit is painted, it may eventually need to be re-coated. Refurbishments are available on all products – POA depending on condition and size.

Our cooking gear if forever renewable, but it does require some knowledge and care to keep it in the best shape possible!

  • Raise the heat slowly, sudden intense heat on cold steel can create thermal shock and warp your grill. Lift your grill up to the highest position while you crank the fire, lower at intervals until you’re at the desired temperature.
  • Season with plenty of fat. Give your grill a good wipe over with oil after cleaning and burn off.
  • Rust is likely to form when the steel is exposed to moisture or oxygen (hello humid climates!) Preventing rust entails thorough seasoning and ensuring your kit stays dry when not in use. If surface rust forms, it is easily rectified with a scrubbing brush or light sanding. Follow this with re-seasoning to prevent the rust returning.